Submit documents to all case users

Created by Frederic BALAND, Modified on Fri, 9 May at 1:21 PM by Frederic BALAND

You can submit documents to all case users (i.e. all parties, arbitrators and the ICC) using the button Submit Case Documents to all Case Users. This button can be accessed from three different locations in the ICC Case Connect portal.

1. From the Home page.

2. From the Home page under the “Submit Documents” panel.

3. From the Case Documents page.

Steps to submit documents

Once you click on the Submit Case Documents to all Case Users button, an Add Event dialog box will appear.

1. Click on the Upload button

2. Add files by clicking the ‘Browse for files’ button or dragging and dropping files into the dialog box.

The options available in the Upload documents dialog box are:

OCR

(Optical Character Recognition)

The dropdown list will present 3 options:

None: If the source files are known to already have OCR applied (fastest method).

If required (Default): If the source files are not known to all have OCR applied. (Note: OCR is only performed on a page if no text is detected within the body of the page). This is the recommended option.

Always: Regardless of the OCR status of the source files the system will perform the application of OCR to every document (most intensive and slowest method).

Actions

The Actions drop down will be operable when documents are selected by clicking on the check boxes. It contains the following options:

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Add tags: This will open the ‘Select tags’ dialog box with predefined tags.
Clear tags: This will remove any tags applied to the selected documents.

Remove selected uploads: This will remove the selected documents from the list of documents to be uploaded.

Unpack zip archives

If the source file is a zip file, then the system will extract the zipped content automatically and each file is ingested separately. If not checked, then the file is loaded as a zip file.

It is recommended to leave this option checked.

Extract email attachments

If the source file contains email attachments, then the system will extract the attachments automatically and each file is ingested separately.

It is recommended to leave this option checked.

3. Once the files have been added, click the Upload button.

TIP: 
If you wish to remove a document from being uploaded, you can do so by clicking on the X button next to it

4. In the dialog box that appears, you can add an optional submission note to ICC, which they will receive once the documents are submitted. You can still remove a document from being uploaded by clicking on the X icon next to the document.

Click the Save button to complete the submission process.

All the documents uploaded via the Submit Case Documents to all Case Users button can be viewed from the ‘Case Documents’ page.

For a detailed explanation of the upload process, including how to add tags, identify duplicates, and remove files from upload, please refer to the dedicated help materials.