Update your profile

The document provides instructions on updating your arbitrator or neutral Profile through ICC Case Connect, detailing the process from accessing the 'My Profile' page to making edits and saving changes. It emphasizes that the Profile contains general work-related information and not case-specific details, directing users to a separate article for case information updates. A video tutorial is also mentioned for further assistance. 

Update your Profile

2. You can then scroll down the page to find the ‘My Profile’ panel. Here, you can click through the tabs at the top to view your profile information and identify any areas that may need to be updated. To update the information, click anywhere inside the ‘My Profile’ panel.

3. This will open the information as a popup window over the page. Click the Edit button in the bottom left corner of the popup window.

4. The details will then be editable, and you will be able to make any updates or amendments that may be required, navigating through the tabs as necessary.

Note 1: Please ensure that you verify and update your profile information contained in various sections, including "Contact Information", "Professional Experience and Expertise", etc.


Note 2: If you add or remove a nationality in your arbitrator profile, then this will not update automatically – ICC will notify the case management team of any active case you are acting in, and approve the change before it will be displayed in your profile.

5. When you have made any required changes, click on the Save button.

6.Your Profile will be updated with the changes you have made. A video on this topic is also available on the ‘Help’ page titled ‘Updating your Profile’. For information on how to update case-specific information, including submitting your SAAII, please refer to the article titled ‘Update your Case Information’.