Who to contact for technical support?

Created by Frederic BALAND, Modified on Thu, 20 Mar at 9:23 AM by Frederic BALAND

In case of functionality issues, login problems, platform errors or other tool-related concerns, contact the technical help desk for support.


Contact information: 



To help us assist you quickly, please provide: 


  • Your full name and organisation
  • A detailed description of the issue
  • Any error messages you see
  • Steps leading to the problem (if relevant)


Our technical support team is committed to resolving your issues efficiently.


For non-technical questions, like case-specific or administrative inquiries, refer to: 


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